The Network Operations Center Engineer (Tier 2) provides customer and internal escalation support for advanced telecom and network related issues.
The Tier 2 Analyst directly supports a global environment. Candidate must be flexible to work shift hours and be available for one weekend day (Sat or Sun). This is a full-time position with competitive compensation and benefits. A successful candidate will be a quick thinker, able to multitask several issues at once and fast learner.
Nokia NRS II
Fortinet NSE 4/7
Minimum 6 years’ experience working in complex LAN/WAN/WLAN support or implementation role. Preferably with previous experience in the service provider business facing enterprise/corporate customers. (Implementation/troubleshooting responsibilities include Core, Edge and Premise routers, switches, firewalls and NIDs)