The Network Operations Center Engineer (Tier 2) provides customer and internal escalation support for advanced telecom and network related issues.
The Tier 2 Analyst directly supports a global environment. Candidate must be flexible to work shift hours and be available for one weekend day (Sat or Sun). This is a full-time position with competitive compensation and benefits. A successful candidate will be a quick thinker, able to multitask several issues at once and fast learner.
Nokia NRS II
Fortinet NSE 4/7
Masergy believes diversity and equal employment opportunities benefit not only its employees but the Company as well. Masergy is committed to providing equal employment opportunities for all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, marital status, national origin, age, sexual orientation, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including characteristics and testing), gender identity, citizenship status, uniformed servicemember or veteran status or any other legally protected characteristic under applicable local, state or federal law, and complies with all applicable nondiscrimination laws.
Masergy helps companies of all sizes digitally transform using our innovative cloud and network platform. Recognized as the pioneer in software-defined networking, we enable unrivaled application performance and unparalleled customer experiences with a portfolio of Managed SD-WAN, UCaaS, CCaaS, and Managed Security solutions.